For business enquiries, collaborations, commissions, or order-related questions, please contact:

📮 clouelstudio@gmail.com

Contact Us


All the mails will be sent at the end of each month. Your envelope will arrive sometime the following weeks:

  • Malaysia: 1-5 business days

  • International: 3-11 weeks (depending on your location)

Tracking is not available for this mail. Thank you for understanding that delays are out of my control once the mail is sent.

When Will My Mail Arrive?

Clouel Studio does not accept returns, exchanges, or refunds. However, if your order arrives damaged or lost in mail, feel free to contact me via email.

Order Policies


This Mail Club is not a recurring subscription. Each month’s mail is sold as a one-time purchase. If you’d like to receive future editions, you’ll need to place a new order when the next mail release is announced.

Billing & Purchase

Currency

The shop’s currency is in USD – United States Dollars.